Refund Policy
Refund Policy
Effective Date: May 26, 2025
Thank you for shopping with SIF-AI. We strive to provide you with the highest quality products and customer service. If you are not completely satisfied with your purchase, please review our refund policy below.
1. Return Eligibility
- Items must be unused, unaltered, and in the original packaging.
- To be eligible for a refund, returns must be initiated within 30 days from the date of delivery.
- Certain products, including digital downloads, customized items, or items marked as final sale, are not eligible for refunds.
- Proof of purchase, such as the original order confirmation or invoice, must be provided.
2. Return Process
To request a return, please contact our support team at [email protected] with your order details and reason for return. Once approved, you will receive instructions on how to return the item.
Please ensure that the item is securely packaged and shipped to:
29 Ne Walter Martin Road,
Fort Walton Bch, FL 32548
3. Return Time Window
Returns must be shipped back to us within 15 days of receiving the return authorization. We recommend using a trackable shipping method to ensure your return is received in a timely manner.
4. Refund Method
Refunds will be issued to the original payment method used at the time of purchase within 7 business days after our receipt and inspection of the returned item. If the original payment method is no longer available, we will contact you to discuss alternative refund options.
5. Customer Instructions
- Include your order number and contact information in your return shipment.
- Retain your shipping receipt until the refund process is complete.
- Contact us promptly if your refund is delayed beyond the specified timeframe or if you have any questions.
6. Contact Us
If you have any questions or concerns regarding this refund policy, please contact our support team:
- Email: [email protected]
- Address: 29 Ne Walter Martin Road, Fort Walton Bch, FL 32548